10.5. Downloading Personal Data

Depending on the configuration, you can download your personal data within the groupware:

email messages received and sent
contacts, appointments, tasks
the data in Drive

Note the following:

Depending on the data volume, the download can take a while.
The data are delivered in common data formats.
The data are downloaded as zip archive.

How to download your personal data:

Click the Settings icon on the right side of the menu bar. Click on Settings.
In the side bar, click on Download personal data.
Select the apps whose data should be downloaded. You can use different options for the specific apps.

Click on Request download.

While the data are being zipped to an archive, you can continue with your work.

In order to cancel the process, click on Abort download request.
You will get an E-Mail as soon as the archive can be downloaded. Click on Download in the E-Mail.

The Download your personal data page will be displayed again. Click the Download icon .

Note: On top of the page you can see how long the zip archive will be available. After this period, the archive will be automatically deleted.

Options:

For each app, you can define whether specific folders should be downloaded as well. To do so, click on Options below the app. The following options exist:
- E-Mail
  - Define the E-Mail folders that should be downloaded.
  - In case you also want to download folders that you are currently not subscribed to, enable Unsubscribed folders.
    
    Then, all folders will be downloaded that are currently shared with you or that are included in your primary E-Mail account, even if those folders are not visible in the folder tree.
- Calendar
  - Define the calendars that are to be downloaded in addition to your private calendars.
  - In case you also want to download shared calendars that you are no longer subscribed to, enable Unsubscribed calendars.
    
    Then, all calendars will be downloaded that are currently shared with you even if those calendars are not visible in the folder tree.
- Address Book
  - Define the address books that are to be downloaded in addition to your private address books.
- Drive
  - Define the folders that are to be downloaded in addition to your private address folders.
  - In order to not only download the current version but all versions of a file, enable Include all file versions.
- Tasks
  - Define the task folders that are to be downloaded in addition to your private task folders.
If the zip archive exceeds a certain file size, it will be split in several zip files. In Maximum file size, you can set the maximum size of the single zip files.

Note: The zip archive will be ready for download on the server for a specific period. If you request your data a second time within this period, the current zip archive will be deleted on the server.

Data Organisation and Shares

10.5. Downloading Personal Data